Negotiating and Persuading

 

We develop practical skills for negotiating with and influencing people from different backgrounds and cultures, at any level of seniority. Areas and associated techniques include:

 

• analysing problems

 

• exploring positions, interests and needs

 

• assessing strength and weakness

 

• subconscious bias and cultural differences

 

• questioning and listening

 

• anchoring, reflecting and reframing

 

• using silence

 

• pressing for more

 

• summing up

 

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